ISO 20000

IT SERVICE Management
System.
(QMS) CERTIFICATION

ISO 20000 certification helps organizations establish an effective IT Service Management System, improve service quality, enhance customer satisfaction, and ensure efficient, reliable, and continually improving IT service delivery.

Internationally Recognised

Improve Customer Satisfaction

Enhance Operational Efficiency

What is ISO 20000?

ISO 20000 is an international IT standard that allows companies to demonstrate excellence and prove best practice in IT management. The standard provides a framework for service providers to monitor, measure and review their service management processes.

ISO 20000 is based on the quality management standard ISO 9001 – that means it will help you effectively deliver managed services to meet your corporate and customer requirements.

ISO 2000 helps your business deliver superior technology support and attract more customers with ISO 20000.

GROW WITH CERTIFICATION

BENEFITS OF ISO 20000 CERTIFICATION

Improve Customer Satisfaction

Deliver consistent quality and exceed customer expectations.

Enhanced Business Efficiency

Streamline processes and reduce waste to improve productivity.

Increased Market Opportunities

Win more tenders and contracts with an internationally recognised certification.

Risk Management

Identify and control risks to ensure business continuity.

OUR CERTIFICATION PROCESS

Enquiry & Initial Assessment

We understand your requirements and assess your readiness.

Documentation & Planning

We help you build the required QMS documentation.

Implementation

Implement the QMS in your organisation with our expert guidance.

Internal Audit & Review

Conduct internal audit and management review.

Certification Audit

Our approved auditors conduct the certification audit.

Certification Awarded

Get ISO 9001 certified and grow your business.

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